Contact Run4Win

Talk to support

Live chat is available around the clock. You can also email [email protected]. Use either channel when you need help with your Run4Win account or play.

What can we help with

Contact support if you have forgotten your password or have trouble using the password-reset option. The team can also help with documents, identity verification and the status of material you submitted through the Verification area in your profile.

If a deposit does not appear in your balance after processing, tell us which payment method you used and describe what happened. Support can look into the issue with you.

A frozen or crashed game can leave a round unfinished in your view even when the round was completed on the game server. Ask support to check the round and any resulting balance update.

We can also help you close your account for a chosen period, arrange its later reopening, or set responsible-gambling limits.

Privacy questions

For access, correction, deletion or another question about your personal information, email [email protected].